Privacy Policy

1. Data Controller

Phoenix Armaturenwerke GmbH
Am Stadtbruch 6
34471 Volkmarsen
Germany

Phone: +49 5693 988-0
E-mail: info@phoenix-valvegroup.com

Data Protection Officer

Mr. Wilk Spieker
E-mail: wilk@mail.de

2. Data Protection at a Glance

The protection of your personal data is important to us. We process personal data exclusively in accordance with the provisions of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Personal data is collected and processed only to the extent necessary for providing our website, handling inquiries, granting access to our protected download area, and ensuring the functionality and security of our systems.

3. Website Hosting

Our website is hosted on servers operated by:

STRATO AG
Otto-Ostrowski-Straße 7
10249 Berlin
Germany

When you visit our website, technical information is automatically processed by the hosting provider.
This includes in particular:
IP address
Date and time of access
Browser type and version
Operating system
Referrer URL
Pages and files accessed
Amount of data transferred
Web server access status

The processing is carried out to ensure the reliable operation of the website, system security, and protection against misuse.
The legal basis for this processing is Article 6(1)(f) GDPR.
A Data Processing Agreement pursuant to Article 28 GDPR has been concluded with the hosting provider.

4. Contacting Us

If you contact us by e-mail or through a contact form, the data you provide will be processed for the purpose of handling your inquiry.
The following data may be processed:

Name
Company name
E-mail address
Telephone number (if provided)
Content of your message

The processing is based on Article 6(1)(b) GDPR (pre-contractual measures or performance of a contract) and/or Article 6(1)(f) GDPR (legitimate interest in responding to inquiries).

5. Protected Download Area

Registration and Access Authorization
Certain technical documents, product information, and documentation are only available to registered users.
Access is granted upon an informal request submitted by the user.
For this purpose, the following personal data is collected and stored:

First and last name
Company name
E-mail address

Providing this information is necessary to verify access authorization and create a user account for the download area.
Purpose of Data Processing
The data is processed for the following purposes:
Administration of user accounts
Assignment of access rights
Provision of protected documents
Communication with registered users
Traceability of downloads
Ensuring IT security
Legal Basis
Processing is based on Article 6(1)(b) GDPR and Article 6(1)(f) GDPR.
Access Logging
To ensure system security, access to the download area may be logged.
The following data may be processed:
Username
Date and time of access
Accessed file
IP address
Download status
This data is used exclusively for security purposes and the detection of misuse.
Storage Period
User data is stored as long as an active account exists or as long as legitimate business interests require its retention.
If a user account is deleted or deletion is requested, the personal data will be erased unless statutory retention obligations require otherwise.

6. Cookies

Our website uses technically necessary cookies.
These cookies are required to provide basic website functions and to ensure the security of the website.
The legal basis for this processing is Article 6(1)(f) GDPR.
If any additional cookies that are not technically necessary are used, they will only be processed based on the user’s consent in accordance with Article 6(1)(a) GDPR.

7. SSL/TLS Encryption

For security reasons and to protect the transmission of confidential information, this website uses SSL/TLS encryption.
You can recognize an encrypted connection by the “https://” prefix in your browser’s address bar and the padlock symbol.

8. External Links and Social Networks

Our website may contain links to external websites, in particular social networks such as LinkedIn.
By clicking on such links, you leave our website. The respective operators are solely responsible for the processing of personal data on their websites.
Please consult the privacy policies of the respective providers.

9. Applications

If you submit application documents to us, the personal data contained therein will be processed exclusively for the purpose of conducting the application procedure.
The legal basis is Section 26 German Federal Data Protection Act (BDSG) in conjunction with Article 6(1)(b) GDPR.
After completion of the application process, the data will be deleted in accordance with statutory requirements unless consent has been given for longer storage.

10. Rights of Data Subjects

Under the GDPR, you have the following rights in particular:

Right of access pursuant to Article 15 GDPR
Right to rectification pursuant to Article 16 GDPR
Right to erasure pursuant to Article 17 GDPR
Right to restriction of processing pursuant to Article 18 GDPR
Right to data portability pursuant to Article 20 GDPR
Right to object pursuant to Article 21 GDPR
Right to withdraw consent at any time pursuant to Article 7(3) GDPR

To exercise your rights, you may contact us or our Data Protection Officer at any time.

11. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority concerning the processing of your personal data.
The competent supervisory authority for the State of Hesse is:

The Hessian Commissioner for Data Protection and Freedom of Information
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Germany

Phone: +49 611 1408-0
https://datenschutz.hessen.de

12. Updates to this Privacy Policy

We reserve the right to amend this Privacy Policy so that it always complies with current legal requirements or reflects changes to our services and offerings.
Version: September 2026

13. Whistleblower Reporting Portal (HinSchG)

For receiving and processing reports under the German Whistleblower Protection Act (Hinweisgeberschutzgesetz, HinSchG), we use an electronic reporting portal based on Microsoft Forms.
When using the whistleblower portal, personal data voluntarily provided by you, as well as information contained in the report, may be processed.
The processing is carried out exclusively for the receipt, handling, documentation, and follow-up of reports in accordance with the legal requirements of the Whistleblower Protection Act.
The legal basis for the processing is Article 6(1)(c) GDPR in conjunction with the legal obligations arising from the German Whistleblower Protection Act, as well as Article 6(1)(f) GDPR.

Platform Provider
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-6399
USA

Further information on Microsoft’s privacy practices can be found at:
https://privacy.microsoft.com/en-us/privacy-statement

Last updated: September 2026